Frequently Asked Questions

FAQ

How can I register my company in Aliganz ?

Click on “Log in Register” button on top right corner. Fill up the requested information, fields of star marked is mandatory, you have to fill up with true information. Skip the payments details at this moment. In case of vendor, after completion of process you will find “you store is ready” sign.

How can I post in aliganz ?

First you have to register as a vendor in aliganz.com. click the “add new product” in sub category of “Products” under “Dashboard”.

When I register as a vendor ?

If you need subcontract orders to utilize Idle Manufacturing capacity either in Textile or RMG ( you will find the departments or Name of the Operations in the menu of Capacity selling ) or you want to sell textile related raw material like yarn, Dyes & Chemical, Fabrics, Garments, Machines & Spare Parts .

When I register as a customer ?

if you need others factories machines to execute your orders or want to do outsourcing to ensure your customers need or you want to buy textile related raw materials like yarn, dyes & chemical, Fabrics, Garments, Machines & Spare Parts at a cost effective way.

How can I get subcontract orders from Aliganz ?

First you have to post your idle manufacturing capacity in Aliganz. Customer who visit aliganz will place orders. You can also share your post in social media to draw customers attention. Aliganz Team will pursue to get sub contract orders for that factories who already made MOU ( Memorandum of Understanding)

How can I find my desire machines to execute my orders ?

Factories whose have real idle capacity posted in aliganz. You can search by departments or Operation under Capacity Selling to find out all possible options / factories.

How can I place orders Quickly in Aliganz ?

Register as a Customer First. Update your account details, address (billing & shipping ) once. After select vendor / factory with adjusting desire quantity push “book Now” button. After review by pushing “check out “ from your curt & confirm the order by pushing “Place the Orders”

What is my benefit of using aliganz ?

if you use aliganz as a vendor, there is two types of vendor, one is manufacturer who want to sell their idle manufacturing capacity. They can utilize their idle manufacturing capacity & earn revenue. Manufacturer will be assessable in whole textile sectors in Bangladesh through aliganz.com which will accelerate to get more subcontract orders. Another vendor who want to sell their products, they can reach to their prospect within shortest possible times & with least cost, which help to increase their sells. If you use aliganz as a customer, either you can execute your orders by using others resource, or you can purchase desire products at least cost & shortest possible time. By this way you can increase your profit by using aliganz.com.

Can Aliganz help me to get right quality product & on time delivery??

customer can rate & provide feedback after getting service or product from vendors. Others customer also influence by this rating & comments as because it is an Open Platform. To ensure brand reputation as well as vendor performance, vendors will be more responsible which help you to get right products / service within the allocated time.

What service aliganz provided ?

Aliganz is a B2B online Platform, aliganz make the bridge between buyer ( we called Customer ) & seller ( We called Vendor ). Vendor can sell their idle manufacturing capacity & textile related products via aliganz.com. Customer can buy either idle capacity of others or desire textile related products at affordable cost with desire quality.

How can I get my password ?

after register in aliganz. You will get a system generated password in your email ( which email used at the time of registration ).

If I forget password, how can I get new password ?

in log in panel, you will find the “forgot?” button in password field. Click “forgot?” Button & set your new password in the link to reset password.

How can I reset my password ?

You can change your password by changing the setting in “Accounts Details” under Dashboard at any time.

How can I put web banner in Aliganz ?

you can provide raw information or graphics design at 920x59 pixel or 600x300 pixel to following email id: aliganz2019@gmail.com; info@aliganz.com; please note it’s a paid service, for details you may contact via above email or hotline of aliganz ( +8801309005227).

Can I be a sourcing partner of Aliganz ?

yes you can be a sourcing partner of aliganz. Please contact with aliganz in hotline or via email. Sourcing partners will get extra privilege to promote & sell their products in aliganz.com.

Which products I can sell in Aliganz ?

you will find the list in “Product selling” under “shop by department” column situated at top left. Products are like dyes chemical, Fabric, Garments, Spare Parts, Yarn & Textile Machines.

Which products I can buy from Aliganz ?

Textile raw materials like Textile Machines, yarn, Dyes Chemcial, Fabric, Garments & Spare Parts can buy at economical price.

Why my post is not live immediate after my post ?

After approval from web admin, post will be live, that way there is a small waiting time after your post.

How can understand, I have received an order ?

you will get notification in your dashboard. Details like customer ( factory name ) name, mobile no, email no, address & quantity will be in “Order” sub menu under Dashboard.

Can I get progress report of my orders ?

yes, you can get the progress report. If your vendor does not received or not work on it, will show status “hold”. If vendor received, show “on Processing” & if order processing is complete, will show “completed”. You will get the summery report in “Order” under “Dashboard” menu.

Can I operate from my mobile ?

yes, you can operate from your mobile. You have to download the apps, at present apps will workable at android set.

Can i make my favorite vendors list ?

yes, you can make my favorite list. After each & every post, you will find the favorite button “like love sign”.

Why should I update my accounts information ?

once you update, it will save your time. When you place order / want to use idle manufacturing capacity, no need to entry the basic information, system will automatically take information from the data base, you just select vendor, fill up the order quantity & place the order by only few clicks.

Can I edit my post post ?

before live you can edit your post. After live, you should withdraw the post & if needed make one new post by necessary amendment.

Can I withdraw my post ?

yes, you can withdraw you post at any time. You can find the “withdraw” button in your “Dashboard”.

PAYMENT

What Payment Methods Are Accepted?

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Is Buying On-Line Safe?

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Order & Retunrs

How do I place an Order?

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How Can I Cancel Or Change My Order?

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Do I need an account to place an order?

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How Do I Track My Order?

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How Can I Return a Product?

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